As a practicing dentist in the Ellicott City area, my vision is a crucial aspect of delivering quality patient care. I have been seeing Dr. Hendin for many years and he performs the most comprehensive and thorough eye exam I have ever received. I trust my eye care and the eye care of my wife and three children to Dr. Hendin and Professional Vision Associates. I was referred to Dr. Hendin by my father who was a practicing physician in the Baltimore area for 43 years. He advised me to see Dr. Hendin because he was so impressed by the care he had received. My father had many, many professional colleagues during his time in practice and he said that, by far Dr. Hendin was the best in the business! The entire staff at Professional Vision Associates are exceptional, courteous and extremely knowledgeable. I would not hesitate to refer my friends, family and patients to them for their vision care needs
I have dealt with Professional Vision for fifteen years and it is one of the very few establishments that I can wholeheartedly recommend. In addition to excellent general care, I recently had a scratched cornea…they scheduled an appointment for within several hours, saw me immediately, examined my eye thoroughly, prescribed the necessary medicine and gave me confidence that my eye had been well taken care of… I recommend these folks without reservation. My whole family relies on them too.
I have been going here for over 20 years. Dr, Hendin’s eye exam is the most thorough I have ever experienced.. He listens carefully; his instructions are clear; and his recommendations are always patient centered. The staff is well trained, professional and the atmosphere is friendly. Chris is so exceptional, I won’t work with any other optician. If she does not have the type frames in stock that I Iike, she will make an effort to get some choices in that meet my requirements.
I absolutely can’t say enough about the customer service here. Each of the doctors is thorough and efficient. They really care about you here. There is also a wide selection of designer frames and sunglasses available. The doctors and staff create a very personal experience and help you find the right fit in eye care and eyewear for every budget and lifestyle. I’ve been going to Dr. Gallagher for years and she is practically family. The staff is big on continued education and they have the experience as well as the ability to stay on top of the industry. I would never go anywhere else. 🙂
Don’t go anywhere else. This is a quality customer service driven operation. I was greeted politely at the door. The doc was on time, very professional & knowledgeable. Checkout was smooth & fast. I was with my previous eye doctor for well over a decade but on a friend’s recommendation I gave this place a shot. I felt liked a valued member of the family here.
You will see clearly now the snow and rain are gone!!..
Was very impressed with this practice – there was virtually no wait to see the doctor – was actually taken back right on time. Dr Bender was very good – friendly and informative. The staff was exceptional – after seeing the doctor, I was directed immediately to Missy, who did an outstanding job helping me pick out frames. She was patient; gave honest opinions on how they looked and did an excellent job helping me find the perfect frame! She even took the extra time to follow-up on any discounts that my health insurance offered. I would highly recommend this practice!
I have been going to Professional Vision for 13 years and have only seen Dr Gallagher. I would never go anywhere else. This is a quality customer service driven operation. Dr. Gallagher is the best. She is thorough and explains everything. I also had an experience to see Dr Hendin and he was wonderful. He was very thorough and also explained everything that he wanted me to do. There is also another wonderful person there. Her name is Kristen a certified Optician. I will only go to her to get new glasses or if I am having problems. Kristen is the kindest, most friendly person I know. She takes her time and also explains exactly what she will be doing. If you need an eye doctor this is a great place to go. Very friendly staff
I recently went in as a new patient. From the moment I walked in the staff was very professional and very helpful. I had an appointment at 11:00 am and it wasn’t long before we got started. The doctor was very informative and took her time to understand my issue and concern. Once I was done with the appointment I spoke with an associate to order my new glasses. This one of the best places I have ever gone for eye care. I would highly recommend them and will continue to go back whenever I need eye care.
The Doctors at Professional Vision are awesome. I have been a patient since 2000 and usually only go for the every couple year checkup but recently had a issue and they were able to get me in quickly. They called me to see how I was doing and even made an appointment with a specialist for me. WOW! In a world were customer service seems a thing of the past, I was blown away. Thanks for taking such good care of me. I have recommended in the past and will continue to do so!