Could not have been any better or quicker! 30 minutes from the time I walked in until my departure with new glasses ordered! Perhaps it was lucky timing, but I did not have to wait for any of the 4 staff members who assisted me. I was a returning customer, so they already had my insurance info. Plus my previous prescription was already preset into the eye doc's machine as a reference to check my vision. This saved time. I was given a choice to check my retina. Dilating the eye with drops for the doctor to check OR choosing retinal photo screening. Even though it cost me 40 dollars since the process was not covered by my insurance company, I chose the photo screening. That choice saved me at least 30 minutes, plus I did not have to walk out into the sun with dilated pupils. I told the eyewear person to show me glasses similar to my current style and those only those glasses within my insurance network to keep my costs down. I picked out a grayish pair compared to my current blueish glasses. I then paid my net cost after insurance, and I was done. The only thing that would have been better would be no change in my prescription - hence no new glasses needed. Wonderful experience at the Timonium center.